Energy Simply LLC
500 Locust Street
Des Moines, IA 50309
Texas PUC Registration#: BR200145
This site is offered to you conditioned on your acceptance without modification of the terms, conditions and notices contained herein. Your use of this site constitutes your agreement to all such terms, conditions and notices. This site is powered and operated by EnergySimply LLC (“Energy Simply”, “we” or “us”). You must be 18 years of age or older to use this site.
Energy Simply is a service of EnergySimply LLC, that, among other things, allows subscribers to locate, evaluate, and enroll in energy services with third-party providers. By using the Service, you accept the terms of this Agreement. This is a legally binding agreement between you and Energy Simply.
Energy Simply operates solely as a service provider by providing prospective buyers access to pre-screened energy offers that meet certain proprietary conditions. You are not permitted to use the Service unless you have successfully subscribed to be a customer of the Service (“Customer”).
The Service is available to Customers to assist in the purchase of energy. Additionally, optional related services may be purchased. The price and other terms remain subject to service agreements between the buying Customer and the third-party provider. Energy Simply cannot guarantee the rates and/or services provided by the third-party vendor.
Energy Simply is the provider of the Service and is not a party to any contract concluded pursuant to the Service. Energy Simply is not responsible or liable to any Customer, or any other user of the Service in any way, including, without limitation, any disputes arising out of the contract between Customers and third-party energy service providers, such as disputes related whether the parties have fully performed their obligations thereunder and any disputes related to whether a contract has been validly entered into or concluded.
Each energy transaction shall be consummated directly between the Customer and third-party provider, and Energy Simply has no interest, as broker or otherwise, in such transaction.
Copyright and Trademark Notices
The materials, content, data and information provided to or made available through the Service are the property of Energy Simply or its licensors, and are protected by U.S. copyright laws, other copyright laws, and international conventions. Except as explicitly provided for in this Agreement, you may not distribute, transmit, display, reproduce, modify, create derivative works from, or otherwise exploit any of the materials available through the Service.
Energy Simply and the names of other products and services referred to through the Service are the trademarks of EnergySimply LLC and their respective owners. You may not use any trademark or service mark appearing through the Service without the prior written consent of the owner of the mark.
The use of the Energy Simply site requires a Energy Simply service subscription, and we currently offer monthly subscriptions at $9/month or $99/year for Residential customers and $25/month for small commercial customers. A separate service subscription is required for each meter.
Some notes about Energy Simply service subscriptions:
By clicking “Start Saving” and thereby creating an account you agree to allow Energy Simply to sign you up for and access on-line accounts on the Smart Meter Texas and/or the CenterPoint TrueCost sites, including agreeing to any terms and conditions necessary to do so on your behalf.
Until you cancel a subscription by notifying Energy Simply customer service at firstname.lastname@example.org, it will automatically renew at the end of each subscription term at the same fee (even if you are not using the Energy Simply service).
Monthly Energy Simply service subscriptions may not be transferred to another meter or subscriber.
Although we strive to make the Energy Simply service available as much as possible, there may be periods of downtime (for example, for scheduled maintenance, software updates, or events outside of our reasonable control).
In some cases, we offer discounted Energy Simply service fees when you have more than one meter on the same account. Contact customer service at email@example.com for more information.
When you provide credit card information to us, you represent that you are the authorized user of the card, and agree to notify us of any changes to the relevant account number, expiration date, and billing address, or if the card expires or is canceled. You agree that we may receive updated credit card information (such as a new expiration date) from your credit card issuer.
We will charge your credit card on each billing date for your Energy Simply service subscription, and (if applicable) when we process early termination fees. You are responsible for reviewing your credit card statement for billing accuracy.
Unless notified by Energy Simply, your service subscription will automatically renew at the end of each subscription term at the same fee, and you authorize us to automatically charge the subscription fee to your credit card each billing date until you cancel your subscription 30 days prior to auto-renewal by contacting customer service at firstname.lastname@example.org. Subscription fees paid prior to cancellation are nonrefundable.
Some notes about payments:
By subscribing to the Energy Simply service, you authorize us to charge the applicable subscription fees (and any other applicable fees, such as an early termination fee) to your credit card on file.
If your credit card reaches its expiration date and you have not updated your payment information with us or cancelled your account, you authorize us to continue billing your credit card and you will remain responsible for any uncollected amounts.
Each charge on the applicable billing date applies to the subscription period immediately following the billing date (so a charge for a monthly subscription in January is for the Energy Simply service in the month of February).
All prices on GetEnergySimply.com are listed in U.S. Dollars.
We reserve the right to increase the monthly subscription fee for Energy Simply service subscribers paying month-to-month with no commitment, but we will notify you 30 days in advance. If you do not accept the new fees, you should terminate your subscription before the new fees go into effect.
We reserve the right to suspend or terminate your subscription to the service without notice if your credit card is rejected or if your card issuer seeks the return of payments previously made to us. You agree to pay (1) any outstanding balance in full within 30 days of cancellation of your subscription, and (2) a late charge on all amounts more than 30 days past due. The late charge will be 1.5% of the past due amount or the highest rate allowed by law (whichever is less) per month. Such rights are in addition to and not in lieu of any other legal right or remedies available to Energy Simply.
We also reserve the right to refer your account to a third-party for collection to pursue unpaid amounts, and you will remain liable to us for all unpaid charges and all the costs we incur to collect those charges (such as collection agency fees).
In the event of an assignment by Energy Simply, your new provider would have all the same rights and consents as Energy Simply in relation to payments, including, but not limited to, the right to charge your credit card using its provider of choice.
You agree that no joint venture, partnership, or employment exists between you and us as a result of this agreement or use of this site. Nothing contained in this site shall be construed to prevent us from complying with law enforcement requests or requirements relating to your use of this site or information provided to or gathered by us with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision, and the remainder of the agreement shall continue in effect. This agreement constitutes the entire agreement between you and us with respect to your use of this site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. Fictitious names of companies, products, people, characters and/or data mentioned herein are not intended to represent any real individual, company, product, or event. Any rights not expressly granted herein are reserved.
Use of Our Services
Whenever you order or purchase a service or product through this site you are warranting to us and the applicable service provider that you are at least 18 years of age and possess the legal authority to enter into the transactions made available through this site and will use this service in accordance with all terms and conditions herein and as set forth in this site. You agree to be financially responsible for your use of and all transactions made in connection with services and products ordered or purchased through this site. Without limitation, any speculative, false or fraudulent purchase, order, reservation or notification to any service provider through this site is prohibited. You agree that you will be completely responsible for all charges, fees, duties, taxes and assessments arising out of the purchases and orders you make through this site.
Information You Provide
EnergySimply LLC collects information through voluntary submissions: through our website, you can request product and Services information and enroll for a Member Services subscription. In addition, we collect your personal information required to enroll you with an energy provider. The types of personally identifiable information that we may collect for such purposes include but are not limited to: (a) your name, contact information, username, password, and other registration information; (b) transaction-related and financial information, such as when you make purchases or respond to any offers; (c) information you provide about your current energy services or about your energy usage; (d) REP/utility account number; (e) date of birth, social security number, and driver license number in order to enroll you with a third party energy provider; and (f) information you provide us when you contact us.
Subscribing Members acknowledge that by providing us your phone number, including mobile number, and email, you consent to receive calls and communications from Energy Simply LLC and on its behalf for all non-marketing purposes, including but not limited account updates, and including using automated technology and/or prerecorded phone messages. Such communications may be made by telephone, text message, e-mail, or any other platform. You acknowledge you may receive marketing emails and may opt out of such emails at any time by clicking the unsubscribe or opt out link in the email.
We utilize administrative, technical, and physical safeguards designed to protect the information collected by the Services. However, no information system can be 100% secure, so we cannot guarantee the absolute security of your information. Moreover, we are not responsible for the security of information you transmit to the Services over networks that we do not control, including the Internet and wireless networks. Energy Simply LLC is not responsible for the functionality or security measures of any third-party product or service you use or access, including energy providers, utilities, and SMTP.
IF YOU RELY ON THE SERVICE, OR ANY INFORMATION, PRODUCT OR SERVICE AVAILABLE THROUGH THE SERVICE, YOU DO SO AT YOUR OWN RISK. YOU UNDERSTAND THAT THERE MAY BE DELAYS, OMISSIONS, INTERRUPTIONS, INACCURACIES, AND/OR OTHER PROBLEMS WITH THE INFORMATION, PRODUCTS, AND SERVICES PUBLISHED ON OR PROMOTED OVER THE SERVICE. THE SERVICE AND THE WEBSITE ARE PROVIDED TO YOU “AS IS.” Energy Simply AND ITS AFFILIATES, AGENTS AND LICENSORS, CANNOT AND DO NOT WARRANT THE ACCURACY, COMPLETENESS, CURRENTNESS, NONINFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OF THE INFORMATION AVAILABLE THROUGH THE SERVICE (OR ANY INFORMATION, GOODS OR SERVICES THAT ARE REFERRED TO, ADVERTISED OR PROMOTED ON, OR SOLD THROUGH THE SERVICE). NOR DOES ENERRGYSIMPLY LLC, ITS AFFILIATES, AGENTS AND LICENSORS GUARANTEE THAT THE SERVICE WILL BE ERROR FREE, OR CONTINUOUSLY AVAILABLE, OR THAT THE SERVICE WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
UNDER NO CIRCUMSTANCES WILL ENERGY SIMPLY LLC OR ITS AFFILIATES, AGENTS OR LICENSORS BE LIABLE TO YOU OR ANYONE ELSE FOR ANY DAMAGES, COSTS, EXPENSES, FEES OR LIABILITIES ARISING OUT OF YOUR USE OF THE SERVICE OR ANY PRODUCT OR SERVICE LINKED TO FROM OR ADVERTISED OR PROMOTED ON THE SERVICE, INCLUDING, WITHOUT LIMITATION, DIRECT, CONSEQUENTIAL, SPECIAL, INCIDENTAL, INDIRECT, PUNITIVE, EXEMPLARY, OR OTHER DAMAGES OF ANY KIND (INCLUDING LOST REVENUES OR PROFITS, LOSS OF BUSINESS OR LOSS OF DATA), EVEN IF ENERGYSIMPLY LLC IS ADVISED BEFOREHAND OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SOME OF THESE LIMITATIONS MAY NOT APPLY TO YOU. IN SUCH CASES, ENERGYSIMPLY LLC’S LIABILITY IS LIMITED TO THE SUBSCRIPTION FEES YOU PAID DURING THE PERIOD OF YOU ENERGY SERVICES CONTRACT. YOU AGREE TO INDEMNIFY AND HOLD HARMLESS ENERGYSIMPLY LLC, ITS EMPLOYEES, OWNERS, REPRESENTATIVES, AND LICENSEES AGAINST ANY AND ALL CLAIMS, OF WHATEVER NATURE, THAT ARISE OUT OF YOUR USE OF THE SERVICE.
No Unlawful or Prohibited Use
As a condition of your use of this site, you warrant that you will not use this site for any purpose that is unlawful or prohibited by these terms, conditions and notices.
Energy Service Providers
This site does not represent or imply that any service category available on this site contains a complete or comprehensive list or choice of all service providers that can provide service to you at your particular address. This site may exclude certain service providers that do not meet Energy Simply’s proprietary standards. Accordingly, there may be service providers that can provide you with service at your particular address that do not appear on this site. You are in no way obligated to use this site or to choose any particular service provider that is recommended by Energy Simply.
Each customer agrees and understands that he or she is appointing Energy Simply as his or her limited agent for purposes of selecting and enrolling the customer’s service location for electricity service with Retail Electricity providers from time to time on their behalf. BY USING THIS SITE EACH CUSTOMER ACKNOWLEDGES AND AGREES THAT HE OR SHE IS AUTHORIZING ENERGY SIMPLY TO ENROLL THE CUSTOMER’S SERVICE LOCATION DIRECTLY WITH RETAIL ELECTRICITY PROVIDERS ON THEIR BEHALF. In addition to enrollments for service, each customer acknowledges that Energy Simply may call or otherwise communicate with a Retail Electricity Provider on their behalf, in reference to their account.
Any customer can rescind this authorization at any time by providing notice to us at email@example.com. Customer acknowledges that our ability to support the customer services may be limited or compromised without these authorizations.